Long Beach to use new AI program to review 911 dispatch calls

The city of Long Beach will soon be using artificial intelligence to review 911 calls as part of a first-of-its-kind program, ...
Wisconsin Watch

Who you gonna call? Wisconsin 911 dispatchers discuss fixes to national, statewide shortage

At a Wisconsin Watch panel, emergency dispatchers and educators recommended improving pay and working conditions, using therapy and artificial intelligence to reduce burnout, raising the ...
KAIT

Jonesboro wins Trendsetter Award for emergency medical dispatch program

JONESBORO, Ark. (KAIT) - The Arkansas Municipal League named Jonesboro the 2025 Trendsetter Award winner for technology and security for its implementation of an emergency medical dispatch program ...
KCTV News

KCKPS partners with sheriff’s office for dispatcher cadet program

KANSAS CITY, Kan. (KCTV) A KCK community program offers qualifying seniors training as 911 dispatchers through a semester-long cadet program starting in January. Students who meet academic criteria ...
WBAY

Outagamie County implementing AI assistance program for 911 dispatchers

GREEN BAY, Wis. (WBAY) - A new AI-powered training system is revolutionizing dispatcher education in our community. AI is already being used at dispatch centers in Waukesha, La Crosse, and Outagamie ...
The Sheboygan Press

How Sheboygan’s 911 team became a leader in dispatch care

SHEBOYGAN – The Sheboygan County Emergency Communications Center has been named an Accredited Center of Excellence by the International Association of Emergency Dispatchers. The center is the third in ...
KWTX

Touting success, Waco police expanding 911 crisis call program

WACO, Texas (KWTX) - Two years after its launch, a 911 crisis call program is proving to be a success. The Waco Police Department’s 911 Crisis Call Diversion program integrates behavioral health ...