PowerEngage, a new feedback program launched in January by Jefferson County 911 Dispatch, allows residents to comment on their emergency and non-emergency calls for service, agency officials said.

HONOLULU (KHON2) — Honolulu police are rolling out big new bonuses — up to $2,000 per month for some — to keep 911 operators on the job in the hopes of solving a growing staffing issue. House Rep.

At a Wisconsin Watch panel, emergency dispatchers and educators recommended improving pay and working conditions, using ...

In Clatsop County, some emergency responders rely on their cellphones to communicate during an emergency — not their radios.

JONESBORO, Ark. (KAIT) - The Arkansas Municipal League named Jonesboro the 2025 Trendsetter Award winner for technology and security for its implementation of an emergency medical dispatch program ...

GREEN BAY, Wis. (WBAY) - A new AI-powered training system is revolutionizing dispatcher education in our community. AI is already being used at dispatch centers in Waukesha, La Crosse, and Outagamie ...

SHEBOYGAN – The Sheboygan County Emergency Communications Center has been named an Accredited Center of Excellence by the International Association of Emergency Dispatchers. The center is the third in ...